![]() For example, Sørina may cause the installer to fail, whereas Sorina will succeed. This could be caused on Windows if the username has not ANSI-characters in the username.Please ensure the version you are installing matches your architecture. QZ Tray is only supported on 64-bit Intel and 64-bit ARM/Apple Silicon. This could be caused by mismatched architecture.If QZ Tray fails to install with the error "Sorry, this version of QZ Tray cannot be installed on this system".Built-in features (such as Windows Defender) are supported and may be escalated to the various support channels. Other issues: QZ Industries does not provide support for issues created by third party antivirus applications.Temporary File Access: If the antivirus blocks access to the temporary directory, please disable or whitelist the QZ Tray installer.Web Filtering: If the antivirus blocks access to local ports or localhost certificates, please disable or whitelist.Application containment: If the antivirus forces application containment, please disable this application containment for QZ Tray and the Java Runtime which it uses.QZ Tray is not supported with Comodo Antivirus. Moreover, disabling Comodo will have very little effect because it will re-enable itself without warning. Comodo Antivirus will force application containment the QZ Tray installer and prevent it from being installed, uninstalled and prevent it from running.If uninstalling old versions of Java is not possible, install QZ Tray 2.2 or higher, which will come bundled with its own Java version.Īntivirus Software: Some antivirus applications may prevent QZ Tray from installing or running.If possible, uninstall all versions of Java, JRE, JDK or OpenJDK from the system.Older QZ Tray versions may conflict with QZ Tray and cause it to fail to start. Older Java versions: QZ Tray works best with Java 11 or higher. The following applications may cause issues with QZ Tray installation. * IE/Edge on domain networks require external DNS access to localhost.qz.io due to a Local Intranet Limitation. * Firefox requires a browser restart for HTTPS *Windows XP requires manual certificate installation. *Safari 5.1.7 is bundled with Lion but is not supported. Version 2.0 or higher requires 512MB of free memory (RAM), recommends 6GB or higher total system memory for raster graphics. *HTML printing in QZ Tray 2.x requires Java 8 + Java FX. Minimum System Requirements Java Versions Product ESR Firefox Versions: /firefox-config.cfg.All Operating Systems: /distribution/policies.json.Linux: /etc/opt/chrome/policies/managedĪ policy file is installed to the system to allow Firefox to use the computer's certificate store.Windows: HKLM\SOFTWARE\Policies\Google\Chrome\URLWhitelist. ![]()
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